1. Your information is yours
You can see what KONBIT holds about you, fix what is wrong, take a copy with you and leave whenever you want. Using these rights never costs money and never gets you treated differently.
2. Access and download
Most of your information is visible in the app: your profile, posts, Woulo clips, comments, likes, follows, messages and settings.
For a full copy, request an export and we will send a machine-readable file within 30 days of verifying your request.
3. Correcting your information
Edit your name, username, bio, avatar, cover image, language and privacy choices in Settings at any time. Write to us if something you cannot edit yourself is wrong.
4. Deleting your account
To close your account for good:
- Open Settings and choose Delete account.
- Confirm — this cannot be undone.
- Or write to privacy@konbitapp.com from the email address on the account.
Your profile and content stop being visible immediately. We erase your data from active systems within 30 days and from backups within 90 days.
5. What we keep after deletion
A small amount of information survives deletion, and only for these reasons:
- Records of enforcement action, so a suspended account cannot simply return.
- Copies the law or an active investigation requires us to keep.
- Messages you sent that stay in another person's inbox, and anonymous usage counts.
6. Regional rights
Depending on where you live — including the European Union, the United Kingdom, Canada and states such as California — you may also have the right to:
- Object to or restrict certain processing of your information.
- Withdraw a consent you gave earlier.
- Receive your data in a portable format or have it sent elsewhere.
- Know that KONBIT does not sell your personal information.
7. Making a request
Send data requests to: privacy@konbitapp.com
We verify that the request comes from the account holder before acting, and we answer within 30 days. An authorised agent may act for you with written proof.
8. Complaints
If you are unhappy with our answer, write to privacy@konbitapp.com and ask for escalation. You may also complain to your local data protection authority. Full details of our data practices are in the Privacy Policy.